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Once you have gone through the setup process it can be updated by going to your security info settings for our Microsoft PWPSD account https://mysignins.microsoft.com/security-info. This is best done from a different device than the device you intend to use a MFA option. Go to ‘Security info’ on the left. Click on ‘add sign in method’ , then select the secondary method, or the method that will work for the transition to a new device, and go through the setup process. Please note that MFA is mandatory and you will be locked out of your account if you were to remove all MFA from your account following signup. Wiping your device or getting a new device are often times that you will need to update/add methods. Before wiping/changing devices please ensure you have a method of authentication that will work after you have wiped/replaced the device. Please note that MFA does NOT restore via the usual ‘place your old phone by your new phone and let it sync’ method. The app will restore, its configuration will not. Setting MFA up on an alternate device, or using SMS/text temporarily, are methods that can assure your ability to sign in following and set up the device appropriately. Please note that although SMS/text ‘works’ it is relatively easily hackable and is not really recommended as a method of MFA for regular use on your account, so if you do use it for the transition, please remove it following.

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