Smart Ink / Pens are writing on the wrong display, or in the wrong spot.

• Check that the SMART software has the proper display set.

For SMART brand products.

• Depending on your board/TV model, find and press the “Orient” button (or launch the software in Windows)

• Follow the on-screen instructions (usually hitting Space) to switch the screen with the orientation markers to the screen you want the ink to write on.

• Finish the Orientation/Align the Pens: Tap the pen in the center of the 4 or 9 <+> symbols that appear on screen, one at a time.

This step is also useful at any point if the pen ink is not writing exactly where you are drawing/pressing.

• A full computer restart should make sure these settings stick.

• Check that Windows has the proper display set at the main display.

For smartboards, interactive projectors, and interactive TVs.

• In the start menu search bar, find and open CONTROL PANEL

• Click on Tablet PC Settings, and click the SETUP button.

• Choose Touch Input, and follow the on-screen instructions (Usually hitting Enter) to get the the message onto the touch-enabled screen, and touch that screen or press

• A full computer restart should make sure these settings stick.